We take data privacy very seriously and this document describes how we handle and manage your data.
We process your data to provide our services to you, or for our legitimate interests
We only process your data for as long as we need to, and then we delete it
We do not sell or share your data with others
We do not market to you without your consent and, if you give us your consent, you can withdraw it at any time
Throughout your interactions with us we will collect only the data that we require in order to provide you with the service that you are requesting. The key information that we process is shown below for your information:
When you use our website contact form we will store a record of your IP address along with details of your request in our logs. This allows us to combat spam and malicious attacks.
We will store your e-mail address for the purposes of communicating with you. This information is required in order to ensure we can provide you with appropriate information during your contract with us.
We may also use your e-mail address to send you information about special offers. If you would rather not receive these messages, please let us know or click the unsubscribe link in these e-mails.
Retention: Your email address will be kept until such time as all accounts associated with it are deleted from our systems.
We do not store full any payment details on our own servers or in our office. We work with external PCI-compliant payment processors who store these details.
We use Google Analytics to help us track the details of visitors browsing our website. We do not send any personal data to Google's services through Google Analytics and we configure our tracking codes to anonymise any IP addresses.
Our lawful basis for data processing
Under the General Data Protection Regulation, unless we have otherwise specified above, we will be processing your data as a legitimate interest. This is to allow us to operate our business in an efficient manner.
Where our processing is based on consent, you may withdraw consent at any time.
Where our processing is necessary for us to perform our contract with you, or to take steps to enter into a contract with you, we will not be able to enter into a contract with you or deliver our services to you if you do not give us the data in question.